I was hit by the floods in the Midwest from the heavy rainstorms a couple weeks back. A restoration company came out and refused to provide me with a written estimate at the time of arrival (promised to fax me one when they got back to the office). They told me they would set up the equipment (dehumidifiers & fans) to draw the water out while they worked on the estimate because the water was so bad. They didn’t provide it to me for 3 days and it was 5 times the price of what another franchisee had quoted of the same company. I immediately told them to remove all equipment and I wouldn’t work with them, now they are trying to get me to pay 75% of the “estimate” because they did “work”?

Sacramento Water Damage Team’s Approach

First off, you should always get an estimate for anything concerning your car or your home, especially when it comes to water restoration or catastrophe like fire. But, most of the time your insurance company should handle something like this without any effort on  your part, assuming you had renter or homeowners insurance at the time of the incident.  At Sacramento Water Damage Team, we always provide an estimate, and that usually goes to the insurance company. Also, insurance companies have a specific price they will pay for everything we do, so there would never be an issue if you used your insurance company, as they would not pay 5 times the going rate for the water restoration of your home.